On-demand delivery app - NetSet Software Solutions

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Client

NetRix Logistics

Industry

Logistics, Supply Chain For Same-Day Delivery

Technologies

iOS

Android

Ruby on rails

AWS

The Problem

As the project was supposed to cover a vast market and a number of operations, there were many problems those we required to be addressed. Some key problems out of those were as follow:

Pricing:

Although pricing of the delivery package that customer wants to send was to be decided on the basis of distance between the source and destination locations selected. However, as the price per mile was very low, there was requirement of something to prevent customers from taking any privileges from this low per mile prices.

Shortest Path:

There was need of something so that all the packages assigned to a particular delivery guy falls in particular range so that each delivery guy cover their area efficiently. Netrix also wanted to have something on place that can provide efficiency of delivery guys to owner company.

Vehicle Speed:

Netrix also wanted system to somehow provide speed of vehicle of every delivery guy in the run-time.

Speed and Security:

As the system involved online payments, fund disbursements and was expected to involve a large number of jobs at same time, security was also a concern and as there can be large number of users booking tickets at same time, system is required to be at high performance and speed.

The Challenges

Security of user’s information

Based on the user types (admin and registered users), all members who log into the app have to provide login credentials. Therefore, the security of user info was a critical challenge in the project; it is also very important that the information shared will not to be used by other sources.

Strong backend to handle future updates

Maintaining the database of the 'Beats' section of the application was challenging, since content would be uploaded into it continuously. Moreover, with the increasing user base, the backend would need to be more organized to handle the traffic.

Maintaining Roles of User

One of greatest challenges in building this application was to accommodate the functionalities of different types of users, drivers, dispacther and end users.

Scalability to Handle a Large User Base

Another major challenge was to build a platform robust in functionality with scalable architecture. Being a logistics industry application, it drew the interest of almost everyone in the North America region. Hence, scalability was a critical aspect.

The Solution

While we came to development, the very first decision was to define interfaces for each user type and finally we designed following interfaces:

The Result

Netrix Logistics in Action…

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